Administrator

As the administrator you prepare the system before registration opens, give the countries and the staff their accounts, and handle the exceptions during registration: special dates, pay on arrival, withdrawn submissions and withdrawn countries. You can also see everything the other staff roles see.

Your part of the cycle

1. Before registration: set the stage dates and the bank-transfer switch, and create the staff accounts (reviewers, finance, receptionists). See Registration settings and staff accounts.
2. Open the doors: create the country accounts and send them to the representatives. See Country accounts.
3. During registration: give a country its own dates, enable pay on arrival, apply exemptions or issue invoices when the reviewer is not available, return a submitted stage to a representative, or record a country's withdrawal. See Country operations.
4. Throughout: follow the countries on the dashboards, country pages and timelines, and open embassy letters. See Monitoring.
5. Reports: run any of the 16 reports and export them to Excel. See Reports.

Before you: nothing; you start the cycle. After you: each representative sets a password from the welcome e-mail, signs in and fills stage 1 (see Stage 1).

Signing in

Sign in on the administration portal with your e-mail address and password. See Getting started.

Your menu

Menu item	Purpose	Page
Dashboard	Progress of every country	Monitoring
Finance dashboard	Fees, payments and payment status per country	Monitoring
Admins, Mawhiba User, Finance User, Receptionist	Staff accounts per role	Setup
Country accounts	Create and send the representatives' accounts	Country accounts
Country Users	The representatives, with per-country settings	Country accounts
Participants (stage 2), Students, Leaders, Observers, Visitors	Participant lists and review	Reviewing participants
Confirm receipt of fees	Confirm bank transfers and payments on arrival	Finance – confirming payments
Proforma invoice review, Exemption setup	Review, exempt and issue invoices	Proforma invoices and exemptions
Settlement	Settlement claims for the rest of a transfer	Finance – settlement claims
Payment receipts	All receipts	Finance – receipts
Registration Settings	Stage dates and the bank-transfer switch	Setup
Withdraw submission, Country withdrawals, Pay on arrival	Exceptions per country	Country operations
Reports	The 16 reports	Reports

Shared screens

Where you use the same screen as the reviewer or finance, this manual describes it once, in that role's chapter, and links to it.